Terms and conditions

Website Usage

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

We reserve the right to deny at our sole discretion any use access to this site or any portion thereof without notice. We have no obligation to forward any unread or unsent messages to you or any third party.

Users specifically acknowledge and agree that we are not liable for any conduct of any other user.

We make every effort to minimise disruption caused by technical errors. However, some data or information on our site may have been created or structured in files or formats, which are not error-free, and we cannot guarantee that our service will not be interrupted or otherwise affected by such problems. We accept no responsibility with regards to such problems (failure of performance, computer virus, communication line failure, alternation of content, etc.) incurred as a result of using this site or any link to external sites.

The site is tested with the following browsers IE9, FireFox and Google Chrome on Microsoft's Windows 7 operating system. Other browsers may work but are used at your own risk.

The materials on this site do not constitute medical, financial or other professional advice. You should consult an appropriate professional for specific advice tailored to your situation.

You must ensure that any software downloaded from the internet to your computer is suitable for use on your computer and that it is virus free. This applies to any software downloaded from this site so you must check all your software loaded from this site and ensure it is compatible with your computer.



By registering on this site you agree that you


  • Are 16 years old or over

  • Are resident in the United Kingdom of Great Britain and Northern Ireland and have lived there for at least 3 years.


  • Shall not register with Focus4People more than once

  • Agree to be truthful about your personal details

  • Will not attempt to answer a survey more than once, either by using more than one name or more than one email address to enter into a survey

  • Shall ensure that any log-on identification, password or other identification measure employed to obtain access to the licensed website is not disclosed to any person other than the named contact, or persons authorised to access the same within the subscriber


  • Having agreed to attend a focus group or interview make sure you arrive at least 10 minutes (or earlier if so advised) before the group or interview starts

  • Notify Focus4People staff at the earliest possible moment should you be unable to attend the group or interview


  • Will be honest in their approach to the research, for example they will not provide confusing or meaningless answers

  • Obey any requests from our clients

  • Agree to be audio or visually recorded for market research purposes; usually done to enable the client to study the groups responses in more depth

Focus4People is an MRS Company Partner.

All MRS Company Partners and their employees agree to adhere to the MRS Code of Conduct and MRS Company Partner Quality Commitment whilst undertaking research.